| Job Title |
User Support Analyst Supervisor |
| Job Description |
Supervises And Coordinates Activities Of Workers Who Provide
Problem-solving Support To Computer Users: Assists User Support
Analyst (profess. & Kin.) 032.262.010 In Solving Nonroutine
Software, Hardware, And Procedure Problems, Using Computer And
Manuals. Talks With Staff, Computer Users, Supervisors, And
Managers To Determine Requirements For New Or Modified Software
And Hardware. Writes Recommendations For Management Review.
Coordinates Installation Of Hardware And Software, And
Implementation Of Procedure Changes. Performs Duties Described
Under Supervisor (any Industry) Master Title.
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