| Job Title |
Supervisor, Telecommunicator |
| Job Description |
Supervises And Coordinates Activities Of Workers Engaged In
Receiving Emergency Or Nonemergency Calls, Dispatching Personnel
And Equipment, And Providing Prearrival Instructions To Callers:
Prepares Work Schedules To Ensure That Sufficient Shift
Personnel Are Available For Work Load Demands, Using Knowledge
Of Supervisory Techniques, Department Regulations, And
Procedures. Teaches Emergency Medical Dispatch Course To New
Employees, Using Dispatch Simulator. Reviews Dispatch Office
Operations To Identify Technical And Operational Training Needs.
Teaches Courses Dealing With Hazardous Materials, Highrise
Fires, And Medical Triage To Update Training For
Telecommunicator (government Ser.) 379.362-018. Meets With
Committees Composed Of Representatives From Fire And Police
Departments, Public, And Other Interested Groups To Develop,
Review, And Update Policies And Procedures For Dispatch Office.
Pushes Buttons, Flips Power Switches, And Reads Gauges To
Determine Serviceability Of Backup Emergency Equipment. Performs
Other Duties As Described Under Supervisor (any Industry) Master
Title.
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