| Job Title |
Supervisor, Customer Records Division |
| Job Description |
Supervises And Coordinates Activities Of Workers Engaged In
Receiving Requests From Customers Pertaining To Connection,
Transfer, Or Disconnection Of Gas And Electric-power Services,
Issuing Service Connection Orders, And Maintaining Records
Concerning Service Connection: Interprets Company Policies And
Work Procedures For Employees Pertaining To Customer Contacts,
Service Complaints, Preparation And Disposition Of Work Orders,
And Maintenance Of Service Records. Sorts And Distributes
Completed Meter Orders. Reviews Completed Meter Orders To Assure
Entry Of Rates, Constants, And Demand. Reviews Incomplete Orders
To Determine Procedure For Disposition. Prepares Annual
Operating Budget, And Special And Regular Reports. May Receive
Money Collected By Workers For Special Connections. Performs
Other Duties Described Under Supervisor (clerical) Master Title.
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