| Job Title |
Supervisor, Accounts Receivable |
| Job Description |
Supervises And Coordinates Activities Of Workers Engaged In
Tracing Sources Of Error And Correcting Billing Records For Gas,
Electric-power, And Water Supply Customers, And In Processing
Records For Advance Or Final Billings: Interprets Work
Procedures For Subordinates. Confers With Subordinates To
Resolve Procedural Problems In Tracing Sources Of Error. Reviews
And Corrects Customer Accounts To Determine Amounts Over Or
Under Paid As Result Of Irregular Connection (meter Tampering)
Investigations. Prepares Corrected Bills To Reconcile Errors In
Meter Readings, Using Calculator. Traces Source And Corrects
Customer Accounts For Errors In Billing Rates, Misapplied
Credits, Or Identifying Information, Such As Name And Address
Received From Customer. Confers With Employees Of Other
Departments To Trace Payments On Bills Under Investigation By
Collection Department And To Give Information Pertaining To
Accuracy Of Charges On Customer's Bills. Performs Other Duties
Described Under Supervisor (clerical) Master Title.
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