| Job Title |
Service Observer |
| Job Description |
Monitors Telephone Conversations Or Telegraph Messages Between
Operators, Business Office Employees, And Subscribers To Observe
Employees' Demeanor, Technical Accuracy, And Conformity To
Company Policies. Plugs Headphones Into Switchboard, Listens To
Conversations, And Records Errors. Submits Lists Of Errors To
Supervisors For Remedial Action.
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