| Job Title |
Service Clerk |
| Job Description |
Receives, Records, And Distributes Work Orders To Service
Crews Upon Customers' Requests For Service On Articles Or
Utilities Purchased From Wholesale Or Retail Establishment Or
Utility Company: Records Information, Such As Name, Address,
Article To Be Repaired, Or Service To Be Rendered. Prepares Work
Order And Distributes To Service Crew. Schedules Service Call
And Dispatches Service Crew. Calls Or Writes Customer To Ensure
Satisfactory Performance Of Service. Keeps Record Of Service
Calls And Work Orders. May Dispatch Orders And Relay Messages
And Special Instructions To Mobile Crews And Other Departments,
Using Radio-telephone Equipment.
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