| Job Title |
Dispatcher, Service |
| Job Description |
Dispatches Customer Service Workers To Install, Service, And
Repair Electric, Gas, Or Steam Powered Systems Or Appliances, Or
Cable Television Systems: Reviews Work Orders From Departments
Or Complaints From Customers And Records Type And Scope Of
Service To Be Performed. Determines And Schedules Orders
According To Urgency. Contacts Supply Storekeeper To Verify
Availability Of Parts And Equipment To Ensure Scheduled Work
Performance. Receives Check In Calls From Service Workers By
Radio, Telephone, Or In Person. Informs Workers Of Type And
Location Of Work To Be Performed And Dispatches Workers To Job.
Keeps Records Of Repairs, Installation, Removal Of Equipment Or
Appliances, And Hours Required On Each Job. May Maintain
Records, Using Computer Terminal. May Be Designated According To
Utility As Telegraphic-service Dispatcher (tel. & Tel.).
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