| Job Title |
Correspondence Clerk |
| Job Description |
Composes Letters In Reply To Correspondence Concerning Such
Items As Requests For Merchandise, Damage Claims, Credit
Information, Delinquent Accounts, Incorrect Billing,
Unsatisfactory Service, Or To Request Information: Reads
Incoming Correspondence And Gathers Data To Formulate Reply.
Operates Typewriter To Prepare Correspondence Or To Complete
Form Letters, Or Dictates Reply. May Route Correspondence To
Other Departments For Reply. May Keep Files Of Correspondence
Sent, Received, Or Requiring Further Action. May Process Orders,
Prepare Order Forms, And Check Progress Of Orders [order Clerk
(clerical) 249.362-026]. May Be Designated According To Type Of
Correspondence Handled As Claim Clerk (clerical);
Credit-correspondence Clerk (clerical); Fan-mail Clerk (amuse. &
Rec.); Sales-correspondence Clerk (clerical).
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