| Job Title |
Complaint Evaluation Officer |
| Job Description |
Evaluates Telephone Requests For Police Services And Monitors
Alarm Systems To Determine Urgency Of Requests And Need To
Dispatch Patrol Car: Converses With Telephone Caller To Obtain
Information And Respond To Requests For Police Services.
Evaluates Information Received To Determine If Patrol Car Should
Be Dispatched Immediately, Dispatched On Delayed Basis, Or If
Situation Can Be Resolved Without Patrol Car Being Dispatched.
Observes Light And Sound Signals On Wall Panel To Monitor Alarm
Systems Of Fire Department, Private Protective Agencies, Citizen
Band Radio, City Hall, Or Other Buildings. Relays Information To
Dispatcher, Radio (government Ser.) 379.362-010 When Patrol Car
Is To Be Dispatched.
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